Privacy Policy

1. Information We Collect

To provide account access, secure transactions, and comply with regulatory identity standards, we collect the following categories of information:

• Registration Data: Pakistani mobile telephone number, account username, and encrypted password.
• Identity Verification (KYC): Full legal name and Computerized National Identity Card (CNIC) documentation required for withdrawal approval.
• Financial & Transaction Details: Deposit and withdrawal histories, transaction reference numbers (TIDs), and registered JazzCash or Easypaisa account identifiers.
• Device & Technical Metrics: Mobile device model, operating system version, IP address, and application performance logs to detect unauthorized access attempts.

2. How We Use Your Information

Collected data is strictly utilized for operational, security, and administrative purposes:

• Authenticating your login sessions and sending SMS one-time verification codes (OTP).
• Processing real-time PKR deposits and withdrawals via JazzCash, Easypaisa, and bank transfer channels.
• Validating player identity to prevent underage gaming, fraudulent accounts, and bonus abuse.
• Accrediting daily check-in rewards, referral earnings, VIP cashback, and agent commissions.
• Investigating reported transaction discrepancies or account security incidents.

3. Data Security & Encryption

We implement rigorous security standards to safeguard your sensitive information:

• Passwords and 6-digit withdrawal PINs are hashed using cryptographic one-way encryption algorithms.
• Communication between the application client and backend servers is encrypted using Secure Sockets Layer (SSL / TLS 1.3).
• Staff will never request your login password, SMS OTP, or withdrawal PIN via WhatsApp, Telegram, or social media.

4. Third-Party Sharing & Disclosures

We do not sell, rent, or trade your personal data to third-party marketing companies. Data is only shared with authorized financial service providers (such as JazzCash and Easypaisa) to execute requested deposits and payouts, or when required by legal process.

5. User Rights & Account Deletion

You retain the right to review, update, or request the deletion of your account and personal records. To request account closure or data removal, please contact customer support through in-app live chat.